Is this an emergency? Hydro and Water emergencies include:
- Downed Power Lines
- Unreported Power Outages (Please check Outage Map. Known outages do not require reporting.)
- Leaking Water Meters
For hydro and water emergencies, call 519-255-2727. Please do not send email to report these emergencies.
These phone lines are open 24 hours a day.
For Customer Service general inquires, such as:
- Account Maintenance
IMPORTANT NOTICE! Public health officials continue to advise that social distancing is the most effective strategy to prevent the spread of COVID-19. Our offices will be closed to customer walk-ins until further notice.
Have a complaint?
Additional Phone Numbers & Email Listings
Automated Directory: 519-251-7300
Hydro and Water Locates: 1-800-400-2255
Human Resources: 519-251-7300 ext. 750
Windsor Canada Utilities Ltd. / ENWIN Utilities Ltd. / ENWIN Energy Ltd.
4545 Rhodes Drive
P.O. Box 1625, Station A
Windsor Utilities Commission / A.H. Weeks Water Treatment Plant
3665 Wyandotte Street East