Business / Commercial Rates

Ontario Electricity Rebate - November 1, 2019 changes to your electricity bill

Effective November 1, 2019, the Government of Ontario has introduced a new 31.8% Ontario Electricity Rebate (the “31.8% rebate”) under the Ontario Rebate for Electricity Consumers Act, 2016 (the “ORECA”) on the electricity bills of residential, farm, small business and other eligible customers. This 31.8% rebate will begin to appear on electricity bills with November usage for eligible customers. This 31.8% rebate replaces the previous 8% Provincial Rebate (the “8% rebate”) under the ORECA.
You may already be receiving the 31.8% rebate under transitional provisions specified in the ORECA. However, a self-declaration form for the 31.8% rebate is required to be submitted to ENWIN Utilities Ltd. (“ENWIN”) no later than January 31, 2020. Failure to submit a new self-declaration form before this date will result in your account ceasing to receive the 31.8% rebate on January 31, 2020. A new self-declaration form is required even if you had previously provided ENWIN with a self-declaration form for the prior 8% rebate.
If you are eligible to receive the 31.8% rebate, please return the completed self-declaration form to ENWIN no later than January 31, 2020 so that your account can continue to receive, or be registered to receive, the 31.8% rebate on your electricity bill.
If you are not eligible to receive the 31.8% rebate, you may still be able to receive the 31.8% rebate on a transitional basis until October 31, 2020, provided you were receiving the 8% rebate on October 22, 2019 and you complete and return the attached self-declaration form no later than January 31, 2020.
Please note that it is your responsibility to provide accurate information on the self-declaration form and failure to do so may lead to the requirement to reimburse the full amount of the 31.8% rebate to ENWIN. You may be subject to a third-party audit at any time to verify the information you provided.
ENWIN's self declaration form can be found here.

Setting Rates

In Ontario, electricity rates are set by the Ontario Energy Board (OEB). Your bill includes charges for the electricity commodity (generation), transmission through high voltage systems (e.g. Hydro One), and distribution through local systems (e.g. ENWIN). The OEB must ensure that all rates are justified and reasonable. ENWIN is required to prove to the OEB that its rates are justified and reasonable through a rate application process. The current OEB-approved rates are listed below. More information on rates is available at the OEB website:

Electricity Delivery Rates - Effective January 1, 2020

  General Service
Less than 50 kW
General Service
50 to 4,999 kW
ENWIN Delivery Charges
Fixed Customer Charge $27.29 $107.93
Variable Distribution Rate $0.0172 / kWh $4.8056 / kW
Net Rate Riders - Volumetric -$0.0012 / kWh -$0.7181 / kW
Net Rate Riders - Fixed Monthly $0.57  
Transmission Charges
Network Service $0.0080 / kWh $2.7166 / kW
Connection Service $0.0055 / kWh $1.9000 / kW


  Sentinel Lighting Street Lighting Unmetered Scattered Loads
ENWIN Delivery Charges*
Fixed Customer Charge $12.44 $5.27 $11.11
Net Rate Riders - Fixed Monthly -$0.47 -$0.09 -$1.02
Transmission Charges
Network Service $2.4856 / kW $2.4826 / kW $0.0080 / kWh
Connection Service $1.7384 / kW $1.7366 / kW $0.0055 / kWh

*Charge is per connection

Note: Non-RPP, non-WMP customers will also have the Rate Rider for Global Adjustment Account Disposition of $-0.0034 / kWh.

Large Users rates are available upon request.

Regulated Price Plan (RPP) Consumers

Applies to those customers meeting the legislative criteria (residential/low-volume consumer) of the program. A regulated price per kWh is charged for electricity used.

Non-Residential Tier Pricing
Date Commodity Charge / kWh Price
November 1, 2019 - April 30, 2020 Up to 750 $0.119 / kWh
November 1, 2019 - April 30, 2020 More Than 750 $0.139 / kWh

Non-Residential TOU Pricing Effective March 24, 2020 (for 45 Day Period) Regular Rates
Off-Peak (lowest demand) $0.101 / kWh $0.101 / kWh
Mid-Peak (moderate demand) $0.101 / kWh $0.144 / kWh
On-Peak (highest demand) $0.101 / kWh $0.208 / kWh

Non-Regulated Price Plan Consumers

The electricity price you pay per kWh is:

  1. The spot market price or weighted average price (dependant on the type of meter installed), or
  2. A retailer contract price (dependent on your choice of electricity provider).

Regulatory Charges

Wholesale Market Service Charge (Not including CBR) $0.0030 / kWh
Capacity Based Recovery (CBR) $0.0004 / kWh
Rural or Remote Rate Protection Charge $0.0005 / kWh
Standard Supply Service - Administration Charge* $0.25

*Applies to customers not contracted with an energy retailer.

Total Loss Factor Adjustment - Effective January 1, 2020

As electricity is delivered over a power line, a small amount of power is consumed or lost as heat. This is known as line loss, and is caused by wires and transformers that consume power before it gets to your home or business. The loss factor adjustment accounts for these losses.

Secondary metered customers <5,000 kW 1.0311
Primary metered customers <5,000 kW 1.0207
Customers >5,000 kW Available Upon Request

Late Payment Charge

A Late Payment Charge of 1.5% will be applied to the unpaid portion of your account's monthly balance.

Transformer Ownership Credit

Service < 115 kV (per kW of billing demand) $-0.60

Common Miscellaneous Charges (plus applicable taxes)

Arrears Certificate $15.00
Pulling Post-Dated Cheques $15.00
Easement Letter $15.00
Account History $15.00
Credit Reference/Credit Check $15.00
Returned Cheque Charge (not inclusive of bank fees) $15.00
Account Set-up/Change of Occupancy Charge (plus credit agency fees if applicable) $30.00
Special Meter Reads $30.00
Meter Dispute Charge + Measurement Canada Fees (if meter found to be correct) $30.00
Dispute Test Commercial Self Contained - MC $105.00
Dispute Test Commercial TT - MC $180.00
Cellular Meter Reading Charge $7.50
Reconnect at Meter $65.00
Reconnect at Meter After Hours $185.00
Service Call — Customer-owned Equipment $30.00
Missed Service Appointment $65.00