Business / Commercial Rates


Setting Rates

In Ontario, electricity rates are set by the Ontario Energy Board (OEB). Your bill includes charges for the electricity commodity (generated), transmission through high voltage systems (e.g. Hydro One), and distribution through local systems (e.g. ENWIN). The OEB must ensure that all rates are justified and reasonable. When ENWIN seeks a rate change, we must prove that the rates we request are justified and reasonable. Rate requests are presented to the OEB through an application. The current justified and reasonable rates are listed below. More information on rates is available at the OEB website:

Electricity Delivery Rates

The following rates are current as of November 1, 2018. Large Users rates are available upon request.

  General Service
<50 kW
General Service
>50 kW
Transmission Delivery Charges
Network Service $0.0072/kWh $2.4428/kW $3.3109/kW
Connection Service $0.0053/kWh $1.8204/kW $2.4672/kW
ENWIN Delivery Charges
Fixed Customer Charge* $26.94 $106.97 $2,235.34
Variable Distribution Rate $0.0174/kWh $4.9394/kW $2.0666/kW
Net Rate Riders - Volumetric $0.0004/kWh $0.2654/kW $0.1004/kW
Net Rate Riders - Fixed Monthly $4.32 - -
  Sentinel Lighting Street Lighting Unmetered Scattered Loads
Transmission Delivery Charges
Network Service $2.2351/kW $2.2324/kW $0.0072/kWh
Connection Service $1.6656/kW $1.6639/kW $0.0053/kWh
ENWIN Delivery Charges
Fixed Customer Charge $12.48** $6.02** $10.87**
Net Rate Riders - Fixed Monthly -$0.21** $0.01** -$0.24**

* Charge is prorated depending on number of days in the billing period

**Charge is per connection

Note: Non-RPP, non-WMP will also have the Rate Rider for Global Adjustment Account Disposition (2017)

Regulated Price Plan (RPP) Consumers

Applies to those customers meeting the legislative criteria (residential/low-volume consumer) of the program. A regulated price per kWh is charged for electricity used.

Non-Residential Tier Pricing
Date Commodity Charge/kWh Price
November 1, 2018 - April 30, 2019 <750 $0.077/kWh
November 1, 2018 - April 30, 2019 >750 $0.089/kWh
Non-Residential TOU Pricing
Off-Peak (lowest demand) $0.065/kWh
Mid-Peak (moderate demand) $0.094/kWh
On-Peak (highest demand) $0.132/kWh

Non-Regulated Price Plan Consumers

The electricity price you pay per kWh is:

  1. The spot market price or weighted average price (dependant on the type of meter installed), or
  2. A retailer contract price (dependent on your choice of electricity provider).

Regulatory Charges

Wholesale Market Service Charge (Not including CBR) /kWh $0.0032
Capacity Based Recovery (CBR) / kWh $0.0004
Rural Rate Protection Charge/kWh $0.0003
Regulated Price Plan (RPP) Admin. Charge* $0.25

*Applies to customers not contracted with an energy retailer

Debt Retirement Charge

The Debt Retirement Charge was removed for certain residential consumption after Dec. 31, 2015 and for all remaining consumption after April 1, 2018.

Total Loss Factor Adjustment

As electricity is delivered over a power line, a small amount of power is consumed or lost as heat. This is known as line loss, and is caused by wires and transformers that consume power before it gets to your home or business. The loss factor adjustment accounts for these losses.

Secondary metered customers <5,000 kW 1.0377
Primary metered customers <5,000 kW 1.0273
Customers >5,000 kW Available Upon Request

Late Payment Charge

A Late Payment Charge of 1.5% will be applied to the unpaid portion of your account's monthly balance.

Transformer Ownership Credit

Service < 115 kV (per kW of billing demand) $0.60

Common Miscellaneous Charges (plus applicable taxes)

Arrears Certificate $15.00
Pulling Post-Dated Cheques $15.00
Account History $15.00
Credit Reference/Credit Check $15.00
Returned Cheque Charge (not inclusive of bank fees) $15.00
Account Set-up/Change of Occupancy Charge (plus credit agency fees if applicable) $30.00
Special Meter Reads $30.00
Collection of Account Charge — No Disconnection $30.00
Disconnect/Reconnect at Meter $65.00
Disconnect/Reconnect at Meter After Hours $185.00
Meter Dispute Charge + Measurement Canada Fees (if meter found to be correct) $30.00
Dispute Test Residential $50.00
Service Call — Customer-owned Equipment $30.00
Missed Service Appointment $65.00