ENWIN Phone and Door to Door Scam Alert

Published Date
Friday, June 24, 2022

Customers being warned of phone calls and door to door visits threatening to disconnect service

June 24, 2022

Windsor, ON: ENWIN Utilities Ltd. (ENWIN) is alerting customers to potential scam attempts. Residents have reported receiving calls and/or visits from individuals claiming to represent ENWIN, and advising that the customer is in immediate threat of disconnection if they do not pay fees through a list of kiosks within the Windsor area, or by direct cash.

ENWIN asks that if any customer is contacted to call the non-emergency Windsor Police line at (519) 258-6111.

ENWIN encourages customers to be vigilant against scam attempts by following these tips:

  • If someone comes to your home or place of business claiming to be an ENWIN employee, ask for photo ID and if in doubt, call ENWIN to verify at 519-255-2727. ENWIN employees will not demand fees to be paid onsite.
  • Don’t call phone numbers provided to you in an email or voicemail.  Instead, call ENWIN directly at 519-255-2727. ENWIN does not have a 1-800 phone number.
  • Never make a payment for a charge that isn’t listed on your most recent bill.
  • Never share personal information about your bills or finances with a stranger.
  • If you feel unsafe, call Windsor Police Service or 911.

For more information on fraud prevention, visit https://www.ontario.ca/page/report-scam-or-fraud or follow ENWIN on Twitter @ENWINUtilities.