Residential Rates

In Ontario, electricity rates are set by the Ontario Energy Board (OEB), and include rates for the electricity commodity (generation), transmission through high voltage systems across the province (e.g. Hydro One), and distribution through local systems (e.g. ENWIN). The OEB must ensure that all rates are justified and reasonable. ENWIN is required to prove to the OEB that its rates are justified and reasonable through a rate application process. The current OEB-approved rates are listed below. More information on rates is available at the OEB website. 

The following rates are approved and effective for January 1, 2024. 

 Note: Non-RPP, Class B customers will also have the Rate Rider for Global Adjustment Account Disposition of $-0.0016 / kWh. 

The RPP applies if you meet the program’s legislative criteria (residential/low-volume consumer). A regulated price per kWh is charged for electricity used.   

Time-of-Use Pricing effective November 1, 2024 - October 31, 2025 

Ultra-Low Overnight Pricing effective November 1, 2024 - October 31, 2025

Under tiered rates, a customer can use a certain amount of energy each month at a lower rate. Once that limit is exceeded, the rate goes up. The chart below shows the rates and tiers for each type of customer.   

Tiered Pricing effective November 1, 2024 - October 31, 2025

**All kWh thresholds for tiered pricing are based on a 30 day billing period.  Billing periods shorter or longer than 30 days will decrease or increase the threshold proportionally.  For example, a 33 day billing period will result in a 10% higher threshold amount (33/30 = 110%). 

The electricity price you pay per kWh is a retailer contract price, based on your choice of electricity provider.  You will also be subject to a separate charge for the Global Adjustment, which will appear as a separate line item on your bill.  More information on the Global Adjustment is available here: Class B Global Adjustment. 

Prior to November 1, 2019, residential customers received a built-in reduction to their price of electricity within their Regulated Price Plan (RPP) rates. Starting November 1, 2019, the Electricity line of the bill displayed the full un-subsidized price, and the Ontario Government replaced the built-in reduction and the previous 8% Provincial Rebate with the expanded Ontario Electricity Rebate (OER). 

Residential accounts automatically qualify for the OER, which appears on bills as a separate line item. The Ontario Government may adjust the OER amount from time to time. The chart below provides the current value of the OER: 

*Applies to customers not contracted with an energy retailer. 

As electricity is delivered over a power line, a small amount of power is consumed or lost as heat. This is called line loss. It is caused by wires and transformers that consume power before it gets to your home or business. The loss factor adjustment accounts for these losses. 

A Late Payment Charge of 1.5% per month (compounded to 19.56% annually) will be applied to any past due balance.