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Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with ENWIN.
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The Windsor Utilities Commission
Welcome to WUC
At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable and safe water that enhances the quality of life of Windsor's residences and businesses.
We are proud to deliver tap water into our customers' homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.
Our Mission
We deliver to our customers the reliable and cost-effective water solutions that are essential to life.
Our Vision
Connecting communities through safe and sustainable water solutions.
Our Values
Agility, Trust, Stewardship, Excellence, Purposeful
Relationship Between ENWIN Utilities Ltd. and Windsor Utilities Commission (WUC) - Water service is a public utility managed by a municipal service board called the Windsor Utilities Commission (WUC). WUC owns, controls, manages, and maintains the drinking water works in the City of Windsor. Wastewater services are owned and managed by the City of Windsor.
WUC has outsourced all of its operations to ENWIN through a Water System Operating Agreement (WSOA). These services help to produce, deliver and maintain WUC assets. This includes regulating water rates, water quality and conservation efforts. WUC's focus is on rate control, cost control and compliance, making the management of these essential functions easier without the additional responsibility of having to run a highly technical business on a day-to-day basis. For more information on the structure, click here.
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Water Billing Information
If you are interested in viewing a breakdown of your water billing details, please click below.
Latest News Items
Water Fill Station Out of Service
The fill station located at 2700 Deziel Drive will be temporarily out of service while it undergoes full replacement. Approximate return to service will be February 15, 2025.
Frozen Water Services
It is that time of year again! As winter quickly approaches, it is important to remember some key issues that could cause possible interruption of water due to frozen water services. For tips on how to prevent this from happening in your household, please click on the link to Frozen pipes.
Fighting Against Forced Labour and Child Labour in Supply Chains
ENWIN filed a joint 2023 Annual Report under the Fighting Against Forced Labour and Child Labour in Supply Chains Act. To see the 2023 Annual Report, please click here.
Notice of Municipal Class Environmental Assessment Addendum - Central Corridor Feedermain
Please click to see the attached public notice on the proposed changes to the project (feedermain alignment).
To review the final CCFM Addendum Report, please click here. Appendices available upon request.
Notice of Study Commencement Municipal Class Environmental Assessment - Elevated Water Tower
Please click to see the attached public notice on the Schedule B Class EA for a new elevated water tower and associated distribution and transmission system.