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The Windsor Utilities Commission
Welcome to WUC
At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable and safe water that enhances the quality of life of Windsor's residences and businesses.
We are proud to deliver tap water into our customers' homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.
Our Mission
We deliver to our customers the reliable and cost-effective water solutions that are essential to life.
Our Vision
Connecting communities through safe and sustainable water solutions.
Our Values
Agility, Trust, Stewardship, Excellence, Purposeful
Relationship Between ENWIN Utilities Ltd. and Windsor Utilities Commission (WUC) - The Windsor Utilities Commission (WUC) has outsourced all of its operations to ENWIN through a Water System Operating Agreement (WSOA). These services help to produce, deliver and maintain WUC assets. WUC is the legal owner of the water assets. They regulate water rates, water quality and conservation efforts. WUC's focus is on rate control, cost control and compliance, making the management of these essential functions easier without the additional responsibility of having to run a highly technical business on a day-to-day basis. For more information on the structure, click here.
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Water Billing Information
If you are interested in viewing a breakdown of your water billing details, please click below.
Latest News Items
Janette Avenue - Tecumseh Road West to Elliott Street West
As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 300mm PVC watermain on Janette Avenue from Elliott Street West to Grove Avenue and a new 200mm PVC watermain on Janette Avenue from Grove Avenue to Tecumseh Road West.
Sherway Contracting, under contract with the Windsor Utilities Commission, is scheduled to begin work the week of July 8, 2024. The project should take approximately 20 weeks to complete.
Fighting Against Forced Labour and Child Labour in Supply Chains
ENWIN filed a joint 2023 Annual Report under the Fighting Against Forced Labour and Child Labour in Supply Chains Act. To see the 2023 Annual Report, please click here.
WUC Contract #2024-001 - Turner / Tecumseh / Factoria / Milloy
The Windsor Utilities Commission (WUC) completed a Schedule B Municipal Class Environmental Assessment (MCEA) in 2014, identifying a new storage facility and large diameter watermain (referred to as the central corridor feedermain) to improve water servicing and water resiliency with neighbouring municipalities with a corresponding addendum completed in 2023. The central corridor feedermain will service future development and improve servicing capability to the outer limits of the Windsor Water Plant service area. As a result, the Windsor Utilities Commission (WUC) will be installing a new 1200mm concrete watermain on Turner Road from Memorial Drive to Tecumseh Road East, on Tecumseh Road East from Turner Road to Factoria Road, on Factoria Road from Tecumseh Road East to Milloy Street, and on Milloy Street from Factoria Road to Chandler Road.
In addition, as part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing new 200mm and 300mm PVC watermains on Turner Road from Memorial Drive to Tecumseh Road East and on Tecumseh Road East from Turner Road to Factoria Road.
Sterling Ridge Infrastructure Inc., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of March 18th, 2024. The project should take approximately eight (8) months to complete. Construction is planned to commence on Turner Road, followed by construction on Tecumseh Road East, Factoria Road and Milloy Street.
Notice of Municipal Class Environmental Assessment Addendum - Central Corridor Feedermain
Please click to see the attached public notice on the proposed changes to the project (feedermain alignment).
To review the final CCFM Addendum Report, please click here. Appendices available upon request.
Notice of Study Commencement Municipal Class Environmental Assessment - Elevated Water Tower
Please click to see the attached public notice on the Schedule B Class EA for a new elevated water tower and associated distribution and transmission system.