Power Outage Centre
Our map offers news about current outages. Click the green button above or here to view the outage map. For more details about an outage, click on a highlighted neighbourhood. If your power is out and your neighborhood is not highlighted, please contact us.
We tweet Monday to Friday and during major outages. Our @ENWINUtilities Twitter account is not monitored after hours.
Environment Canada Weather Alerts
Click here for detailed information about current conditions, local forecast and weather alerts for Windsor and region from Environment Canada.
See downed lines?
This is an emergency. Stay clear and call 911!
Need more help?
Hydro and Water emergencies include:
- Downed Power Lines
- Unreported Power Outages (Please check Outage Map. Known outages do not require reporting.)
- Leaking Water Meters
For these emergencies, call 519-255-2727. Please do not send email to report these emergencies. This phone line is open 24 hours a day.
For Customer Service general inquires, call 519-255-2727 Monday to Friday from 8:30 a.m. to 4:30 p.m. or email firstname.lastname@example.org. Please do not send email to report emergencies.