Sign Up to New myENWIN Alerts

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Why Sign Up?

This new addition to myENWIN allows customers to opt into Due Date and/or Payment Received alerts. Sign up for alert notifications at myENWIN to stay organized with payments and enjoy a worry-free billing experience.

  • Save time and avoid late fees.
  • Receive a reminder 1, 3, or 5 days before your next bill is due.
  • Receive an alert that your payments have been processed.

Due Date Notifications

Receive due date reminders via email, SMS, or both. Notifications can be configured to be sent before the invoice due date.

Payment Received Notifications

Receive alerts via email, SMS, or both. If multiple payments are made in one day, the payments will be summed up and sent in one notification.

 


Due Date & Payment Received Notifications Set-Up Guide.

 

How to turn on Due Date Notifications
Step One: Log in to myENWIN account.
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Image of LOGIN menu, where email address and password will be entered on my.ENWIN.com.
Step Two: Go to 'Account Notifications' on the menu.
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Image of screen capture that displays the menu pane on the myENWIN website and outlines the 'Account Notifications' tab.
Step Three: Toggle switch from 'Off' to 'On'.
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Screen capture of 'Due Date Notifications' section, on my.ENWIN.com, showing where to switch notifications on.

Note: If a phone number is not already entered in the cell phone field via 'Account Details', you will first have to enter the phone number, before enabling the SMS notification switch to 'On'. Open the dropdown below for the steps to add a phone number. 

Steps to add a phone number to account.

Step One: Go to the 'Account Details' tab on the menu pane.

Step Two: Scroll to the 'Customer Profile' section and select 'Edit' to enter a cell phone number.

Note: Once completed, return to the 'Account Details' tab on menu pane (Step 2 of 'How to turn on Due Date Notifications') and proceed with the final step.

Step Four: Configure the notification.

Once the notification has been turned on, select the "click here" link to configure the notification threshold. Once the pop up appears, drag the bar from the left to right to choose the notification preference (either 1, 3, or 5 days before the invoice due date). 

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Screen capture of Due Date Notification section on my.ENWIN.com, outlining where the "click here" button is.
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Screen capture of the Due Date Notification Sections section on my.ENWIN.com, displaying the threshold bar for notification preference.
How to turn on Payment Received Notifications
Step One: Log in to myENWIN account.
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Image of LOGIN menu, where email address and password will be entered on my.ENWIN.com.
Step Two: Go to 'Account Notifications' on the menu pane.
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Image of screen capture that displays the menu pane on the myENWIN website and outlines the 'Account Notifications' tab.
Step Three: Toggle switch from 'Off' to 'On'.
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Screen capture of the Payment Received Notification section on myENWIN, showing the ON/OFF switch for notifications.

Note: If a phone number is not already entered in the cell phone field via 'Account Details', you will first have to enter the phone number, before enabling the SMS notification switch to 'On'. Open the dropdown below for the steps to add a phone number. 

Steps to add a phone number to account.

Step One: Go to the 'Account Details' tab on the menu pane.

Step Two: Scroll to the 'Customer Profile' section and select 'Edit' to enter a cell phone number.

Note: Once completed, return to the 'Account Notifications' tab on menu pane (Step 2 of 'How to turn on Payment Received Notifications') and proceed with the final step.

How to turn off Payment Received Notifications
Step One: Log in to myENWIN account.
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Image of LOGIN menu, where email address and password will be entered on my.ENWIN.com.
Step Two: Go to 'Account Notifications' on the menu pane.
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Image of screen capture that displays the menu pane on the myENWIN website and outlines the 'Account Notifications' tab.
Step Three: Toggle switch from 'On' to 'Off'
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Screen capture of the Payment Received Notification section on myENWIN, showing the ON/OFF switch for notifications.

 

Sign up to myENWIN today!