Customer Choice
If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered electricity prices. If you recently switched price plans but want to switch back, you can do that too.
To switch between price plans, you must notify ENWIN by completing an election form. Customers who would like to switch can complete a form here. Customers will also be able to submit their choice by mail, email, phone or through their myENWIN account..
You may want to continue with your current price plan. In that case, no action is required.
For more information about Time-of-Use, Ultra-Low Overnight and Tiered pricing, visit oeb.ca/choice.