To learn more about residential rates, choose an option from the list below or scroll down the page.
- Setting Rates
- Electricity Delivery Rates
- Regulated Price Plan (RPP) Customers
- Non-Regulated Price Plan Customers
- Regulatory Charges
- Debt Retirement Charge
- Total Loss Factor Adjustment
- Late Payment Charge
- Transformer Ownership Credit
- Common Miscellaneous Changes
- Water Rates
- Water Miscellaneous Charges
In Ontario, electricity rates are set by the Ontario Energy Board (OEB), and include rates for the electricity commodity (generation), transmission through high voltage systems across the province (e.g. Hydro One), and distribution through local systems (e.g. ENWIN). The OEB must ensure that all rates are justified and reasonable. ENWIN is required to prove to the OEB that its rates are justified and reasonable through a rate application process. The current justified and reasonable rates are listed below. More information on rates is available at the OEB website: www.ontarioenergyboard.ca.
Electricity Delivery Rates
The following rates are current as of November 1, 2018.
Transmission Delivery Charges
ENWIN Delivery Charges
|Fixed Customer Charge*||$22.62|
|Variable Distribution Rate||$0.0053/kWh|
|Net Rate Riders - Volumetric||$0.0002/kWh|
|Net Rate Riders - Fixed Monthly||$1.50|
* Charge is prorated depending on number of days in the billing period.
Note: Non-RPP, non-WMP will also have the Rate Rider for Global Adjustment Account Disposition (2017)
Regulated Price Plan (RPP) Consumers
The RPP applies if you meet the program’s legislative criteria (residential/low-volume consumer). A regulated price per kWh is charged for electricity used.
|Off-Peak (lowest demand)||$0.065/kWh|
|Mid-Peak (moderate demand)||$0.094/kWh|
|On-Peak (highest demand)||$0.132/kWh|
Non-Regulated Price Plan Consumers
The electricity price you pay per kWh is a retailer contract price, based on your choice of electricity provider.
|Wholesale Market Service Charge/kWh||$0.0036|
|Rural Rate Protection Charge/kWh||$0.0003|
|Regulated Price Plan (RPP) Admin. Charge*||$0.25|
*Applies to customers not contracted with an energy retailer
Debt Retirement Charge
The Debt Retirement Charge was removed for residential consumption after Dec. 31, 2015.
Total Loss Factor Adjustment
As electricity is delivered over a power line, a small amount of power is consumed or lost as heat. This is called line loss. It is caused by wires and transformers that consume power before it gets to your home or business. The loss factor adjustment accounts for these losses.
|Secondary metered customers <5,000 kW||1.0377|
|Primary metered customers <5,000 kW||1.0273|
|Customers >5,000 kW||Available Upon Request|
Late Payment Charge
A Late Payment Charge of 1.5% will be applied to the unpaid portion of your account's monthly balance.
Transformer Ownership Credit
|Service < 115 kV (per kW of billing demand)||$0.60|
Common Miscellaneous Charges (plus applicable taxes)
|Pulling Post-Dated Cheques||$15.00|
|Credit Reference/Credit Check||$15.00|
|Returned Cheque Charge (not inclusive of bank fees)||$15.00|
|Account Set-up/Change of Occupancy Charge||$30.00|
|Special Meter Reads||$30.00|
|Collection of Account Charge — No Disconnection||$30.00|
|Disconnect/Reconnect at Meter||$65.00|
|Disconnect/Reconnect at Meter After Hours||$185.00|
|Meter Dispute Charge + Measurement Canada Fees (if meter found to be correct)||$30.00|
|Dispute Test Residential||$50.00|
|Service Call — Customer-owned Equipment||$30.00|
|Missed Service Appointment||$65.00|