Local and Ontario Emergency Plans


Local Emergency Responseimage of person reviewing map of outages on a electronic screen

Like other communities across Ontario, Windsor has emergency response plans and organizations in place to deal with extended power outages. ENWIN works closely with the City of Windsor, Police Services, Fire and Rescue and Emergency Management Ontario, to ensure the safety of our community during emergency situations.

Provincial Emergency Response

The Independent Electricity System Operator (IESO), in consultation with the Ministry of Energy, can declare an electricity emergency. When an emergency is declared, the province of Ontario and the IESO have an Ontario Electricity Emergency Plan that is activated, out of concern for public safety, the environment, security and the economy.

During provincial power disruptions, the IESO has a three-level alert process:

  • A Power Advisory is issued when electricity is in short supply in Ontario, asking consumers and industry to voluntarily reduce their electricity consumption.

  • A Power Warning is issued when there is concern about the reliability of the electricity supply and when the IESO is implementing emergency control actions, asking all consumers to immediately reduce electricity consumption. An unforeseen increase in demand or reduction in supply may result in the need to implement load shedding - a disruption of the supply of electricity to customers across the province, on a rotating basis, for approximately 30 minutes to an hour, depending on the extent of the electricity shortfall. Advance notice may not be possible.

  • A Power Emergency is issued as a last resort when the province must initiate load shedding.

More information about Ontario emergency preparedness and response is available on the IESO Website

Information courtesy of the IESO.


Life Support Notification

If you or a loved one requires uninterrupted electrical power service for medical equipment (such as a ventilator or kidney dialysis machine), click here to learn more.