myENWIN Helps Customers Manage Their Account 24/7
All-New Customer Portal Designed for Maximum Convenience
October 1, 2019
Windsor, ON:ENWIN is proud to announce that customers now have access to the all-new account management portal, myENWIN. This powerful and mobile-friendly tool is designed to keep our customers connected at their convenience and provide the best possible user experience when managing their ENWIN account.
"Customers want access to their accounts at their convenience," remarked Robert Spagnuolo, ENWIN Director of Customer Service. "myENWIN has been designed so that whether they use a desktop computer, tablet or their phone, they have access to their account 24 hours a day and seven days a week."
myENWIN replaces ENWINconnect and it's now easier than ever to view consumption data, receive and pay e-bills and sign-up for account notifications and alerts.
"We encourage our customers to take an active role in monitoring their energy use," says Barbara Peirce Marshall, Manager of Corporate Communications. "With myENWIN, customers can track their electricity usage to the hour. Monitoring their water consumption is just as easy, all in a few simple clicks."
Customers who were already enrolled in paperless billing or pre-authorized payments through ENWINconnect will see those preferences carried over to myENWIN, with e-bills delivered electronically and payments withdrawn automatically as expected.
To gain access to the new online portal, myENWIN, customers are required to complete a quick online registration process. Customers attempting to log-in to ENWINconnect will be redirected to myENWIN.
See a short video for an overview of the many features and benefits myENWIN has to offer, here.
Should customers require further assistance, ENWIN's Customer Service Call Centre staff are available at 519-255-2727 from 8:30 a.m. to 4:30 p.m., Monday to Friday, to guide customers through the myENWIN registration process.