Service Area


Picture of bubbles in water

Windsor is one of the fortunate communities to boast a top-of-the-line treatment facility — in fact, it is one of the leading edge utilities in North America!

The Windsor Utilities Commission (WUC) sells and distributes water to all of the City of Windsor, and the towns of LaSalle and Tecumseh.

Service Territory: 359 km2

Population: 271,368

 


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Water Distribution Infrastructure


 

Photo of the A.H. Weeks Water Treatment Plant

This state-of-the-art Water Treatment Facility was commissioned in 1994. In 2001, the plant was upgraded to use Ozone as the primary disinfectant. The plant has a maximum capacity of 349 million litres of water per day. It requires 29 employees to operate the plant 24 hours/day, 365 days a year.

Photo of the A.J. Brian Pumping Station

Located across from the A.H. Weeks Treatment Plant, this pumping station was built in 1952. Low lift pumps draw water from the river to the A.H Weeks Treatment Plant and in turn, high lift pumps move the treated water to the distribution system.

Picture of Reservoir Lands

Built in 2018 and placed into service in 2019, the underground water treatment reservoir covers an area of 9,500 square metres (125m long x 76m wide) and is approximately five meters tall. The reservoir has a water storage volume of 35 million litres. The storage capacity provided by the reservoir provides security and additional disinfection capacity to the water supply for the entire system to address regular maintenance and emergencies. 

 Picture of  the Hanna Water Tower

Built in 1954, the tower stands 41 meters high. The tower provides supplemental fire storage, pressure stabilization and surge suppression. The bowl stores up to 5.7 million litres of water.

Photo of the J.F. Cook Reservoir Pumping Station 

This facility was built in 1973 on Howard Ave. in the south end of the city. It was designed to provide supplemental storage and additional pressure to serve the South Windsor and LaSalle distribution systems. The reservoir stores up to 45 million litres of water.

Photo of a Bulk Water Filling Station

All Bulk Water Filling Stations have been updated to the new FLOWPOINT controls system. For more information on this new system, click here: enwin.azurewebsites.net

 

Please email Justin Pulleyblank at jpulleyblank@enwin.com for more information on how to set up accounts for the FLOWPOINT water smart system, or contact our Customer Service Centre at (519) 255-2727.

Click here to view our Bulk Water Filling Station FAQs.

Photo of the Tecumseh Water Tower

Built in 1992 to serve the Town of Tecumseh. The tower stands 48 meters high. In April of 2006, the Windsor Utilities Commission began supplying water to the residents of Tecumseh. As a result of the amalgamated systems, this tower is now an integral component of a regional distribution system. The tower stores up to 4.5 million litres of water.

 

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Did You Know?

Here are some interesting facts about our infrastructure.
Total daily supply capacity: 349 ML
Reservoir storage capacity: 153 ML
Number of treatment plants: 2
Number of pumping stations: 3
Length of water main: 1,100 km