Welcome to WUC
At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable and safe water that enhances the quality of life of Windsor's residences and businesses.
We are proud to deliver tap water into our customers' homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.
Relationship Between ENWIN Utilities Ltd. and Windsor Utilities Commission (WUC) - The Windsor Utilities Commission (WUC) has outsourced all of its operations to ENWIN through a Water System Operating Agreement (WSOA). These services help to produce, deliver and maintain WUC assets. WUC is the legal owner of the water assets. They regulate water rates, water quality and conservation efforts. WUC's focus is on rate control, cost control and compliance, making the management of these essential functions easier without the additional responsibility of having to run a highly technical business on a day-to-day basis. For more information on the structure, click here.
Billing Information - If you are interested in viewing a breakdown of your water billing details, please click here.
Latest News Items
WUC Contract #2023-010 - Ontario St / Walker Rd / Edna St / Montreuil Ave
As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission will be installing a new 200mm PVC watermain on Ontario Street from Monmouth to Walker and on Edna Street from Montreuil to St. Luke, a new 300mm PVC watermain on Walker Road from Richmond to Ontario and on Montreuil Avenue from Wyandotte to Edna, as well as a new 400mm PVC watermain on Walker Road from Tuscarora to Richmond.
SheaRock Construction Group Inc., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of May 8, 2023. The project should take approximately 14 weeks to complete. Project timing is weather dependent.
WUC Contract #2023-001 - Ontario St, Kildare Rd & Ottawa St.
As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission will be installing a new 200mm PVC watermain on Ontario Street from Monmouth to Chilver and on Ottawa Street from Windermere Road to Argyle Road, as well as a new 300mm PVC watermain on Kildare Road from Richmond to Ottawa.
SheaRock Construction Group Inc., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of March 20, 2023. The project should take approximately ten (10) weeks to complete. Project timing is weather dependent.
WUC Contract #2022-056 - Villaire Ave, St. Louis Ave & Reedmere Rd.
As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission will be installing a new 200mm PVC watermain on Villaire Avenue, St. Louis Avenue and Reedmere Road from Riverside Drive East to Wyandotte Street East.
SheaRock Construction Group Inc., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of February 6, 2023. The project should take approximately eight (8) weeks to complete. Project timing is weather dependent. Sewer investigations, tree trimming and saw cutting will occur in advance of the February 6th start date.
Coronavirus COVID-19
We prepared for local impact from Coronavirus COVID-19. Pandemic Contingency plans are being continuously reviewed to maintain business and services to the highest possible level. We continue to evaluate our plan, making necessary updates to support the health and safety needs of our employees, as well as the water requirements of our customers.
For more information on our response to COVID-19, click here.
WUC Announces Rate Increase for January 1, 2023
Effective January 1, 2023, the basic consumption charge will increase from 69.8 to 72.5 cents per cubic metre for all consumption on and after January 1, 2023.
For more information on water rates, click here.
To view the 2023 Water Bill Insert, click here.