Welcome to WUC
At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable and safe water that enhances the quality of life of Windsor's residences and businesses.
We are proud to deliver tap water into our customers' homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.
Relationship Between ENWIN Utilities Ltd. and Windsor Utilities Commission (WUC) - The Windsor Utilities Commission (WUC) has outsourced all of its operations to ENWIN through a Water System Operating Agreement (WSOA). These services help to produce, deliver and maintain WUC assets. WUC is the legal owner of the water assets. They regulate water rates, water quality and conservation efforts. WUC's focus is on rate control, cost control and compliance, making the management of these essential functions easier without the additional responsibility of having to run a highly technical business on a day-to-day basis. For more information on the structure, click here.
Billing Information - If you are interested in viewing a breakdown of your water billing details, please click here.
Latest News Items
Precautionary Boil Water Advisory
May 23, 2019 until May 25, 2019, 1 p.m.
Pierre Street between Erie Street and Giles Boulevard, inclusive of 6 properties on Richmond Street between 1160 & 1288. For more information, click here.
Routine Fire Hydrant Flushing to Commence April 29
To ensure a safe level of water pressure is available at fire hydrants to serve our community, ENWIN is conducting its annual Water System Flushing program across Windsor. The program will begin on April 29 and run until October 4, with operations occurring between the hours of 8 a.m. and 3:30 p.m.
Watermain Reconstruction Contract #2019-011 - Pierre - Wyandotte Street East to Shepherd Street East & Tuscarora - Pierre to alley west of Marion
As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm diameter PVC watermain on Pierre - Wyandotte Street East to Shepherd Street East and on Tuscarora from Pierre to the alley west of Marion. Service connections will also be replaced on Cataraqui between Pierre and Marion.
D'Amore Construction (2000) Ltd., under contract with the Windsor Utilities Commission, is scheduled to begin work on the week of March 11, 2019. The project should take approximately 16 weeks to complete.
Watermain Reconstruction Contract #2019-001 - Janette / Charl / South Pacific / Bruce
As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm diameter PVC watermain on Janette - South Pacific to North Terminal, Charl - South Pacific to North Terminal, South Pacific - Tecumseh to Janette, South Pacific - Charles to Dougall and a new 100mm diameter PVC watermain on Bruce - Tecumseh to cul-de-sac.
Coco Paving Inc., under contract with the Windsor Utilities Commission, is scheduled to begin work on the week of March 18, 2019. The project should take approximately 12 weeks to complete.
Watermain Reconstruction Contract #2019-002 - Bruce / Grove
As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm diameter PVC watermain on Bruce Avenue from Elliott to Newbury and from Caroline to Grove, 300mm diameter PVC watermain on Grove from Janette to Bruce and a 200mm watermain on Grove from Bruce to Dougall.
SLR Contracting, under contract with the Windsor Utilities Commission, is scheduled to begin work on the week of March 25, 2019. The project should take approximately 14 weeks to complete.
New Bulk Water Filling Station Now Open
The new bulk water filling station at 4145 Matchette Road is now operational.
WUC Announces Rate Increase for January 1, 2019
Effective January 1, 2019, the basic consumption charge will increase from 60.0 to 62.3 cents per cubic metre for all consumption on and after January 1, 2019.
Important Information: Mandatory Water Meter Replacement Program
WATER METERS ARE COMING
In conjunction with the City of Windsor Act (1936) and as authorized through section 195 of the Municipal Act, ENWIN Utilities, on behalf of the Windsor Utilities Commission has established a Water Meter Replacement Program in order to ensure the continued accuracy of your water billings. Neptune Technology Group has been contracted to replace your water meter at no charge to you. You will not be billed for the meter replacement and installation, but all building owners are responsible for costs related to the installer gaining access to a meter location.