Welcome to WUC

At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable and safe water that enhances the quality of life of Windsor's residences and businesses.

We are proud to deliver tap water into our customers' homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.

Relationship Between ENWIN Utilities Ltd. and Windsor Utilities Commission (WUC) - The Windsor Utilities Commission (WUC) has outsourced all of its operations to ENWIN through a Water System Operating Agreement (WSOA).  These services help to produce, deliver and maintain WUC assets.  WUC is the legal owner of the water assets.  They regulate water rates, water quality and conservation efforts.  WUC's focus is on rate control, cost control and compliance, making the management of these essential functions easier without the additional responsibility of having to run a highly technical business on a day-to-day basis.  For more information on the structure, click here.

Billing Information - If you are interested in viewing a breakdown of your water billing details, please click here.

Latest News Items

Frozen Water Services

As winter quickly approaches, it is important to remember some key issues that could cause possible interruption of water due to frozen water services.  For tips on how to prevent this from happening in your household, please click on the link.

Frozen Pipes

Coronavirus COVID-19 

We prepared for local impact from Coronavirus COVID-19. Pandemic Contingency plans are being continuously reviewed to maintain business and services to the highest possible level. We continue to evaluate our plan, making necessary updates to support the health and safety needs of our employees, as well as the water requirements of our customers.

For more information on our response to COVID-19, click here.

WUC Announces Rate Increase for January 1, 2023

Effective January 1, 2023, the basic consumption charge will increase from 69.8 to 72.5 cents per cubic metre for all consumption on and after January 1, 2023.

For more information on water rates, click here.

To view the 2023 Water Bill Insert, click here.