Welcome to WUC


At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable and safe water that enhances the quality of life of Windsor's residences and businesses.

We are proud to deliver tap water into our customers' homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.

Relationship Between ENWIN Utilities Ltd. and Windsor Utilities Commission (WUC) - The Windsor Utilities Commission (WUC) has outsourced all of its operations to ENWIN through a Water System Operating Agreement (WSOA).  These services help to produce, deliver and maintain WUC assets.  WUC is the legal owner of the water assets.  They regulate water rates, water quality and conservation efforts.  WUC's focus is on rate control, cost control and compliance, making the management of these essential functions easier without the additional responsibility of having to run a highly technical business on a day-to-day basis.  For more information on the structure, click here.

Billing Information - If you are interested in viewing a breakdown of your water billing details, please click here.

Latest News Items


City of Windsor Contract #18-22 Kildare - Tecumseh to Seneca

As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 300mm PVC watermain on Kildare Road from Tecumseh Road East to Senaca Street.

D'Amore Construction (2000) Ltd., under contract with the City of Windsor, is scheduled to begin work August 5, 2022.  The project should take approximately 12 weeks to complete. Project timing is weather dependent. Pavement saw cutting will also occur in advance.


WUC Contract #2022-009 Francois - Alice Street to Tecumseh Road East

As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm PVC watermain on Francois Road from Alice to Tecumseh.

D'Amore Construction (2000) Ltd., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of August 1, 2022.  The project should take approximately 14 weeks to complete. Project timing is weather dependent.


WUC Contract #2022-009 Ellrose Avenue / Milloy Street

As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm PVC watermain on Ellrose Avenue from Milloy to tecumseh and on Milloy Street from Bernard to Arthur.

D'Amore Construction (2000) Ltd., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of July 18, 2022.  The project should take approximately 14 weeks to complete. Project timing is weather dependent.


WUC Contract #2022-014 Riberdy Road - EC Row to Foster

As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm PVC watermain on Riberdy Road from EC Row to Foster.

SheaRock Construction, under contract with the Windsor Utilities Commission, is scheduled to begin work the week of July 4, 2022.  The project should take approximately 12 weeks to complete. Project timing is weather dependent.


Reintroduction of Fluoride to Local Water System

WUC announced today that it will reintroduce Fluoride into the local drinking water system for Windsor, Tecumseh and LaSalle, effective January 12, 2022.

The Fluoride implementation follows the completion of extensive tests recommended by Jacobs Engineering (Jacobs), including a treatability assessment, a review of Fluoride additives, as well as a study using WUC's pipe test loop, to ensure no adverse effects to WUC's corrosion control program.  ENWIN will continue to monitor the pipe loop after the implementation to ensure pilot data is consistent with actual drinking water system sample results, and to collect further seasonal data.

For information related community water fluoridation and associated benefits to population health, please visit the Windsor-Essex County Health Unit's website www.wechu.org.  To review the news release in its entirety, please click here.


Coronavirus COVID-19 

We prepared for local impact from Coronavirus COVID-19. Pandemic Contingency plans are being continuously reviewed to maintain business and services to the highest possible level. We continue to evaluate our plan, making necessary updates to support the health and safety needs of our employees, as well as the water requirements of our customers.

For more information on our response to COVID-19, click here.


CWWA Fact Sheet for Building Owners/Operators: Safely Re-Opening Buildings

When buildings are closed or on low occupancy for any prolonged period, water in the building becomes stagnant and can pose serious health risks. It is the responsibility of each property owner to ensure it maintains the safety of that water within their building.

The Canadian Water and Wasterwater Association has released the following resource guide for building owners and operators. Click link below to download. For more information, visit cwwa.ca.

CWWA Fact Sheet for Building Owners/Operators: Safely Re-Opening Buildings


WUC Announces Rate Increase for January 1, 2022

Effective January 1, 2022, the basic consumption charge will increase from 67.2 to 69.8 cents per cubic metre for all consumption on and after January 1, 2022.

For more information on water rates, click here.

To view the 2022 Water Bill Insert, click here.