Welcome to WUC


At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable and safe water that enhances the quality of life of Windsor's residences and businesses.

We are proud to deliver tap water into our customers' homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.

Relationship Between ENWIN Utilities Ltd. and Windsor Utilities Commission (WUC) - The Windsor Utilities Commission (WUC) has outsourced all of its operations to ENWIN through a Water System Operating Agreement (WSOA).  These services help to produce, deliver and maintain WUC assets.  WUC is the legal owner of the water assets.  They regulate water rates, water quality and conservation efforts.  WUC's focus is on rate control, cost control and compliance, making the management of these essential functions easier without the additional responsibility of having to run a highly technical business on a day-to-day basis.  For more information on the structure, click here.

Billing Information - If you are interested in viewing a breakdown of your water billing details, please click here.

Latest News Items

ENWIN/WUC Team Wins Water’s Next Award

Water Next 2021 Winner badge

A team led by Water Project Review Officer Bruce Ogg created a unique and innovative, real-time, map-based solution that would support accurate back-flow testing data entry, improve efficiency and reduce costs.
Utilizing ESRI GIS Mapping and other software technologies that already existed within the organization – the team partnered with ESRI Canada to create ENWIN’s Map-Based Backflow Preventor Tracking System – a unique new application that simplifies a previously time-consuming and error-fraught process, providing accuracy and cost savings without capital investment.

Coronavirus COVID-19 

We prepared for local impact from Coronavirus COVID-19. Pandemic Contingency plans are being continuously reviewed to maintain business and services to the highest possible level. We continue to evaluate our plan, making necessary updates to support the health and safety needs of our employees, as well as the water requirements of our customers.

For more information on our response to COVID-19, click here.


CWWA Fact Sheet for Building Owners/Operators: Safely Re-Opening Buildings

When buildings are closed or on low occupancy for any prolonged period, water in the building becomes stagnant and can pose serious health risks. It is the responsibility of each property owner to ensure it maintains the safety of that water within their building.

The Canadian Water and Wasterwater Association has released the following resource guide for building owners and operators. Click link below to download. For more information, visit cwwa.ca.

CWWA Fact Sheet for Building Owners/Operators: Safely Re-Opening Buildings


WUC Contract #2021-019 Campbell Ave Ph 1 - Riverside Drive W to University Avenue W

As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm dia. PVC watermain on Campbell Avenue from Riverside Drive West to University Avenue West.  This is the first phase of the Campbell Avenue watermain replacement project that extends from Riverside to Tecumseh planned for construction in 2021.

Major Construction (2010) Ltd., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of June 28, 2021.  The project should take approximately 16 weeks to complete.   Project timing is weather dependent.


WUC Contract #2021-019 Campbell Ave Ph 2 - University to Wyandotte, including Martindale from Campbell to Leduc

As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm dia. PVC watermain on Campbell Avenue from University to Wyandotte, including Martindale from Campbell to Leduc.  This is the second phase of the Campbell Avenue watermain replacement project that extends from Riverside to Tecumseh planned for construction in 2021.

Major Construction (2010) Ltd., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of July 5, 2021.  The project should take approximately 16 weeks to complete.   Project timing is weather dependent.


WUC Contract #2021-019 Campbell Ave Ph 3 - Wyandotte to College

As part of an ongoing infrastructure renewal program, the Windsor Utilities Commission (WUC) will be installing a new 200mm dia. PVC watermain on Campbell Avenue from Wyandotte to College.  This is the third phase of the Campbell Avenue watermain replacement project that extends from Riverside to Tecumseh planned for construction in 2021.

Major Construction (2010) Ltd., under contract with the Windsor Utilities Commission, is scheduled to begin work the week of August 23, 2021.  The project should take approximately 16 weeks to complete.   Project timing is weather dependent.


WUC Announces Rate Increase for January 1, 2021

Effective January 1, 2021, the basic consumption charge will increase from 64.7 to 67.2 cents per cubic metre for all consumption on and after January 1, 2021.

For more information on water rates, click here.

To view the 2021 Water Bill Insert, click here.


Fluoridation

Both the City of Windsor and Town of Tecumseh passed by-laws on March 25, 2019 and April 9, 2019 respectively, to reintroduce fluoride into the City of Windsor Drinking Water System.  These by-laws support the requirement of the Fluoridation Act that a majority of municipalities (two out of three) served by the Drinking Water System, must pass a by-law to add fluoride.  As a result, WUC has begun the process to reintroduce fluoride to Windsor's Drinking Water System.

Reintroduction of Fluoride

For more information on Fluoridation, click here.