Welcome to WUC


At the Windsor Utilities Commission, our mandate is to deliver an abundance of clean, reliable and safe water that enhances the quality of life of Windsor's residences and businesses.

We are proud to deliver tap water into our customers' homes that exceeds Ontario's water quality standards. Clean water plays a fundamental role in helping to establish the quality of our lives.

Relationship Between ENWIN Utilities Ltd. and Windsor Utilities Commission (WUC) - The Windsor Utilities Commission (WUC) has outsourced all of its operations to ENWIN through a Water System Operating Agreement (WSOA).  These services help to produce, deliver and maintain WUC assets.  WUC is the legal owner of the water assets.  They regulate water rates, water quality and conservation efforts.  WUC's focus is on rate control, cost control and compliance, making the management of these essential functions easier without the additional responsibility of having to run a highly technical business on a day-to-day basis.  For more information on the structure, click here.

Billing Information - If you are interested in viewing a breakdown of your water billing details, please click here.

 

Latest News Items


 

Continental Avenue Bulk Water Fill Station Decommissioned

ENWIN and the Windsor Utilities Commission are advising customers and commercial vehicle users that the bulk water fill station located at 2158 Continental Avenue has been decommissioned as of September 30, 2018.

Construction on a new bulk fill station located at the entrance of Malden Park is underway. The anticipated availability of this new bulk fill station at the corner of Carmichael Road and Matchette Road is January 2019. Customers can continue to utilize the remaining three bulk water fill stations, located at:

  1. 2700 Deziel Drive
  2. 3650 Wyandotte Street East
  3. 801 Caron Avenue

Eugenie Street Infrastructure Renewal Project

As part of an ongoing infrastructure renewal program by the Windsor Utilities Commission (WUC), Coco Paving Inc. will undertake the following construction project, beginning Wednesday, September 12, 2018, weather permitting:

  • Construction of a new 200mm diameter PVC watermain on Eugenie Street from Howard Avenue to Ouellette Avenue.

Please note that the road will be reduced to one lane in each direction for the duration of the project.  Construction is expected to take approximately six weeks to complete.

For more information, click here.


Tecumseh Road West Infrastructure Renewal Project

As part of an ongoing infrastructure renewal program by the Windsor Utilities Commission (WUC), D'Amore Construction (2000) Ltd. will undertake the following construction project, beginning Tuesday, September 4, 2018, weather permitting:

  • Construction of a new 400mm diameter PVC watermain on Tecumseh Road West from Partington to Huron Church Road 

Please note that the road will be reduced to single lane traffic in each direction for the duration of the project.  Construction is expected to take approximately 16 weeks to complete.

For more information, click here.


Seminole Street Infrastructure Renewal Project

As part of an ongoing infrastructure renewal program by the Windsor Utilities Commission (WUC), D'Amore Construction (2000) Ltd. will undertake the following construction project, beginning Monday August 27, 2018, weather permitting:

  • Construction of a new 300mm diameter PVC watermain on Seminole Street betwen Central Avenue and Chandler Road. 

Please note that the road will be reduced to single lane traffic in each direction for the duration of the project.  Construction is expected to take approximately eight weeks to complete.

For more information, click here.


Wellington Avenue (South) Infrastructure Renewal Project

As part of an ongoing infrastructure renewal program by the Windsor Utilities Commission (WUC), Coco Paving Inc. will undertake the following construction project, beginning Monday August 13, 2018, weather permitting:

  • Construction of a new 200mm diameter PVC watermain on Wellington Avenue from College to Grove.
  • Construction of a new 150mm diameter PVC watermain from Montrose to Tecumseh Boulevard. 

Please note that the road will be closed, with access afforded to local residents.  The project is expected to take approximately 8 weeks to complete.


Wellington Avenue (North) Infrastructure Renewal Project

As part of an ongoing infrastructure renewal program by the Windsor Utilities Commission (WUC), Coco Paving Inc. will undertake the following construction project, beginning Monday August 20, 2018, weather permitting:

  • Construction of a new 200mm diameter PVC watermain on Wellington Avenue from Wyandotte to University. 

Please note that the road will be closed, with access afforded to local residents.  The project is expected to take approximately 8 weeks to complete.


Drouillard Road Infrastructure Renewal Project

As part of an ongoing infrastructure renewal program by the Windsor Utilities Commission (WUC), D'Amore Construction (2000) Ltd. will undertake the following construction project, beginning Wednesday June 20, 2018, weather permitting:

  • Construction of a new 200mm diameter PVC watermain on Drouillard Road from Seminole Street southerly to Tecumseh Road East.
  • Construction of a new 300mm diameter PVC watermain on Seminole Street from Hickory Road easterly to Drouillard Road.

Please note that the road will be closed, with access only to local residents.  The project is expected to take approximately 12 weeks to complete.

For more information click here.


WUC Announces Rate Increase for January 1, 2018

Effective January 1, 2018, the basic consumption charge will increase from 55.7 to 60.0 cents per cubic metre for all consumption on and after January 1, 2018.

For more information on water rates, click here.


Important Information: Mandatory Water Meter Replacement Program

WATER METERS ARE COMING

In conjunction with the City of Windsor Act (1936) and as authorized through section 195 of the Municipal Act, ENWIN Utilities, on behalf of the Windsor Utilities Commission has established a Water Meter Replacement Program in order to ensure the continued accuracy of your water billings. Neptune Technology Group has been contracted to replace your water meter at no charge to you. You will not be billed for the meter replacement and installation, but all building owners are responsible for costs related to the installer gaining access to a meter location.

For important information on the meter replacement program, click here.